Shipping policy

At Patchique, we are committed to delivering your order safely and efficiently, no matter where you are in the world. We understand how exciting it is to receive new embroidered patches and accessories, and we work hard to ensure a smooth shipping experience from checkout to delivery.

Worldwide Free Shipping

We proudly offer FREE standard shipping worldwide on all eligible orders. There are no minimum purchase requirements or hidden shipping fees.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During busy shopping seasons, holidays, or promotional events, processing times may be slightly extended. If this occurs, we will work to dispatch your order as quickly as possible.

Estimated Delivery Time

Our standard delivery time is:

7–14 business days

Please note that delivery estimates may vary depending on:

Destination country
Customs inspections
Local postal services
Weather conditions
Public holidays

These factors are outside of our direct control and may occasionally result in unexpected delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information whenever available.

Tracking information may require a few business days before updates become visible within the carrier's tracking system.

Customs & Import Duties

International shipments may be subject to customs duties, taxes, or import fees required by your local government.

These charges, if applicable, are the responsibility of the customer.

Patchique has no control over customs procedures or additional government fees.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

If incorrect shipping information is provided, delivery delays or failed deliveries may occur.

If you notice an error immediately after placing your order, please contact us as soon as possible. We will do our best to update your order before it ships.