Terms of service
Welcome to Patchique. These Terms of Service ("Terms") govern your access to and use of Patchique.store. By visiting our website or purchasing products from us, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website and services.
1. About Patchique
Patchique is an online retailer specializing in embroidered patches, iron-on patches, decorative accessories, and DIY personalization products. We are committed to providing quality products, secure shopping, and reliable customer service to customers worldwide.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms.
3. Product Information
We strive to present accurate descriptions, specifications, pricing, and images for every product. However, slight differences in color, size, or appearance may occur due to photography, monitor settings, or manufacturing updates.
Patchique reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
4. Orders and Acceptance
After placing an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order if fraud, pricing errors, stock shortages, or other unusual circumstances are identified.
5. Pricing and Payment
All prices displayed on Patchique.store are listed in the applicable currency shown during checkout.
Payment must be successfully authorized before an order enters processing. We use trusted third-party payment providers to securely process transactions. Patchique does not store your complete payment information.
6. Shipping
We proudly provide free worldwide shipping.
Estimated delivery time is generally 7–14 business days, although delays caused by customs, weather conditions, transportation issues, or local carriers may occasionally occur. Delivery estimates are not guaranteed.
7. Returns and Refunds
Customer satisfaction is important to us. Eligible products may be returned within 30 days after delivery in accordance with our Return & Refund Policy.
Refunds are issued to the original payment method after the returned item has been received and inspected.
8. Intellectual Property
All content on this website—including logos, product descriptions, graphics, photographs, designs, text, icons, and branding—is the property of Patchique or its respective content providers and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or commercially used without prior written permission.
9. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Upload harmful software, viruses, or malicious code.
- Misrepresent your identity or provide false information.
Any misuse may result in suspension of access and, where appropriate, legal action.
10. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, analytics tools, and marketing platforms.
Patchique is not responsible for the content, policies, or practices of third-party services. Your use of those services is subject to their own terms and privacy policies.
11. Disclaimer
All products and services are provided on an "as available" and "as is" basis. While we work hard to maintain accurate information and uninterrupted service, we cannot guarantee that the website will always be error-free, secure, or continuously available.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Patchique shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services, including delays, interruptions, data loss, or circumstances beyond our reasonable control.
13. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Updates become effective immediately upon publication on Patchique.store. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Patchique
Website: https://Patchique.store
Email: support@Patchique.store
Phone: +1 (778) 676-5785
Business Address: 308-928 Richards St, Vancouver, BC V6B 6P6, Canada
By using Patchique.store, you acknowledge that you have read, understood, and agreed to these Terms of Service. We appreciate your trust and are committed to providing a secure, transparent, and enjoyable shopping experience.